Traditional Brass Bell Accessory

Original price was: ₹2,464.00.Current price is: ₹1,725.00.

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Note:

  • Art Castings, as a manufacturer of handcrafted products, it is essential to recognize that a slight 5% variation in our product is normal, while maintaining 95% consistency, which should not be classified as defective. We define defective as any significant deviation that affects the function or aesthetic quality beyond the acceptable 5% variance.
  • Our specialization lies in metalworks exclusively; we do not offer woodworking services.
  • The color of our products may vary slightly from what is shown in images due to differences in digital screens. We strive to accurately depict all our products but acknowledge minor discrepancies may occur.
  • Enhance the ambiance of your pooja room with the timeless elegance of a traditional brass bell accessory. Handcrafted with precision, this accessory is made from brass metal with an antique finish, adding a touch of authenticity to your space. With a thickness ranging from 6 to 8 mm, it promises durability and charm. The dimensions of the accessory measure 152 mm * 152 mm, making it the perfect addition to your pooja doors, inviting a sense of reverence and tranquility into your home with its classic design and craftsmanship.

    Art Castings Return and Cancellation Policy

    Policy Overview

    Please review this policy carefully before making a purchase. By purchasing from us, you agree to comply with and be bound by the terms of this policy. Understanding this policy ensures that your expectations are well managed and met by our team.

    Product Information

    Product Variability

    As a manufacturer of handcrafted products, it is essential to recognize that a slight 5% variation in our product is normal, while maintaining 95% consistency, which should not be classified as defective. We define 'defective' as any significant deviation that affects the function or aesthetic quality beyond the acceptable 5% variance.

    Color Variability

    The color of our products may vary slightly from what is shown in images due to differences in digital screens. We strive to accurately depict all our products but acknowledge minor discrepancies may occur.

    Product Offerings

    Our specialization lies in metalworks exclusively; we do not offer woodworking services.

    Ordering Process

    Cancellation Policy

    No cancellation will be allowed once an order is placed. This policy is to ensure that resources are efficiently allocated to the timely production of your custom order.

    Exchange Policy

    We do not offer exchanges for any product. Each piece is crafted with a specific customer in mind and thus cannot be exchanged.

    Shipping and Delivery

    Delivery Timelines

    Delivery timelines vary depending on order quantity, typically ranging from 25 to 30 days. We commit to communicating any expected delays promptly.

    Return and Refund Process

    Damage or Defect Products Return Procedure
    1. If you receive a damaged or defective item, please proceed as follows to ensure a smooth resolution process:
      Immediate Notification:
      - Timing: Contact us within 48 hours of delivery.
      - Contact Details: Reach out through our customer support via email at support@artcastings.co.in.
    2. Proof of Damage/Defect:
      - Requirement: Provide a continuous, unedited video of the unboxing to document the condition of the item as received.
      - Purpose: This video serves as essential evidence to support your claim, showing the product condition and packaging.
    3. Assessment and Resolution:
      - Evaluation: Our team will review the evidence you provide.
      - Outcome: If the claim is verified, we will issue a return authorization and provide detailed instructions for returning the damaged or defective item.
      - Options: Depending on the specific situation, we may offer a replacement, repair, or refund.

    Return Authorization Process

    To initiate the return process, clients must contact us and provide an unedited video of the unboxing process. Once verified, we'll issue a return authorization via email. Returns sent without prior authorization may not be accepted or processed.

    Return Conditions

    To be eligible for a return, the product must be unused and in the same condition as when it was received. It should be returned in its original packaging, along with any accessories or documentation included with the item.

    Refund Process

    Once your return is received and inspected, we will notify you whether your refund has been approved or rejected. If approved, the refund will be processed, and the total amount will be credited to your original method of payment within 5 to 7 working days.

    Privacy Statement

    We respect your privacy and assure you that all personal data and information provided during the return process will be handled confidentially and securely, only used for the purpose of processing your return.

    Contact Information

    For any inquiries or further clarification on our policies, please feel free to contact us. We are here to assist you and ensure a satisfying experience. Reach out to us via email at support@artcastings.co.in.

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